ChannelIQ is operated by SUMMITHQ LTD, a company registered in England and Wales.
Company number: 17036574
Contact: hello@channeliq.io
1. What this policy covers
This Privacy Policy explains how SUMMITHQ LTD ("we", "us", "our") collects, uses, and protects your personal data when you use ChannelIQ at channeliq.io. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What data we collect
We collect the following personal data:
- Email address — if you voluntarily provide it via our discount or ebook signup form
- Payment information — processed securely by Stripe; we do not store your card details
- YouTube channel data — public data fetched via the YouTube Data API v3, including channel name, subscriber count, video titles, thumbnails, and view counts. This data is only used to generate your report and is not stored after your session ends.
- Usage data — basic analytics including pages visited and report generation events, collected via Vercel Analytics
3. How we use your data
We use your data for the following purposes:
- To generate your YouTube channel audit report
- To process your payment for the full report
- To send you discount codes or ebooks you have requested
- To improve the ChannelIQ service
- To comply with our legal obligations
We do not sell your personal data to third parties. We do not use your data for advertising purposes.
4. Legal basis for processing
We process your personal data on the following legal bases:
- Contract — processing your payment and delivering your report
- Consent — sending marketing emails where you have opted in
- Legitimate interests — improving our service and preventing fraud
- Legal obligation — complying with UK law
5. YouTube API data
ChannelIQ uses the YouTube Data API v3 to fetch public channel data. By using ChannelIQ, you also agree to be bound by the YouTube Terms of Service. YouTube data fetched during your session is used solely to generate your report and is not stored beyond your session.
You can find Google's privacy policy at policies.google.com/privacy.
6. Data retention
We retain your data for the following periods:
- Email addresses — until you unsubscribe or request deletion
- Payment records — 7 years as required by UK law
- YouTube channel data — not retained beyond your browser session
- Analytics data — aggregated and anonymised, retained indefinitely
7. Third party services
We use the following third party services to operate ChannelIQ:
- Stripe — payment processing (privacy policy)
- Resend — transactional email delivery
- Vercel — hosting and analytics
- YouTube Data API v3 — channel data retrieval
8. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict our processing of your data
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at hello@channeliq.io.
9. Cookies
ChannelIQ uses minimal cookies necessary for the service to function, including session storage for your report data. We do not use advertising cookies or third party tracking cookies.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of ChannelIQ after changes constitutes acceptance of the updated policy.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@channeliq.io.